Business Office Specialist

Position: Business Office Specialist

Department: Business Office

General Description:

· Manage Medicaid applications and process eligibility reviews.

· Resident Census, admission, discharge, and transfer activities. Track and view Resident admission Financial Folders.

· Prepares Statements for Private and Patient Paid Amounts, also including billing, collecting, follow-up.

· Processes consolidated billing claims.

· Prepare deposits and scan deposits to the bank.

· Handles resident and family inquiries as needed.

· Assist and cover receptionist as needed. Answering a multi-line phone system and greeting visitors.

· Familiar with Personal Needs Accounts.

· Assist the Business Office Manager with any projects, audits, month end close as needed.

Qualifications:

· Minimum of 3 years of billing and collections in a long-term care setting.

· Must have thorough knowledge of Massachusetts Medicaid, Medicaid pending and Patient Paid Amounts.

· Must be proficient in application process for new Massachusetts Medicaid approvals.

· Must have the ability to handle multiple priorities, possess strong communication skills in a fast-paced environment.

· Good working knowledge of Excel, Word, Outlook.

· Point Click Care and RFMS knowledge preferred.

· Strong organizational skills and attention to detail.