Reporting to the Owner, the Sales Associate is responsible for helping customers select the correct product, schedule the installation or delivery, order key parts and resolve all customer concerns.
Title: Sales Associate
Reports to: President
Salary: Commensurate with experience
Responsibilities:
70% Sell fireplace, inserts, stoves, grills and accessories
20% Coordinate ordering of parts and scheduling of installation
10% Resolve customer concerns
Key Selection Requirements
50% Selling skills
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Title: Sales Associate
Reports to: President
Salary: Commensurate with experience
Responsibilities:
- Greet customers and guide them in their decision in purchasing a hearth product or accessory
- Close the sales and schedule an installation date
- Order select parts and manage the customer until installation is complete
- Juggle multiple customer orders
- At least 3 years of consumer retail or contractor sales experience
- Very strong sales skills
- Extremely personable
- Strong communication skills
- Professionally presentable
- Detailed oriented
- Ability to work Saturdays and longer hours during busy season
- Computer savvy
- Fun to work with
70% Sell fireplace, inserts, stoves, grills and accessories
20% Coordinate ordering of parts and scheduling of installation
10% Resolve customer concerns
Key Selection Requirements
50% Selling skills
- Understanding customer needs
- Explaining and demonstrating product options
- Overcoming objections
- Great communication skills
- Professional appearance
- Ability to work with high-end customers
- Can juggle multiple customers and orders at one time
- Very organized with attention to detail
Apply Now
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