Job #10384: IT Specialist
Title: IT Specialist
Date Posted: 03/18/2019
Job Location: Mansfield MA
Job title: IT Specialist
Reports to: Corporate Director of IT
Provides technical assistance and training to system users.
Type of position:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responds to user queries and answers questions and resolves hardware, software and communications systems problems;
Supports users in the operation of computer software; set-up network access; install stand alone software; assist in tracking licensing compliance requirements;
Diagnoses, repairs, or refers computer hardware problems; installs, configures, and reconfigures hardware; cabling;
Monitors network security and maintenance; assigns privileges; performs virus scanning; installs system upgrades; performs data backup;
Recommends and schedules repairs. Provides end users support for all LAN- based applications. Installs and configures workstations.
Assists in the installation, maintenance, and general support of systems.
Assists users with questions or problems. May help perform system backups and recovery and install new software.
Performs routine maintenance and repair on equipment;
Performs other related duties as required by management.
4-6 years of experience in the field or in a related area.
Familiar with standard concepts, practices, and procedures within a particular field.
Relies on experience and judgment to plan and accomplish goals.
Performs a variety of tasks related to the IT function.
Works under general supervision.
A certain degree of creativity and latitude is required.
Requires an associate's degree or its equivalent in Information Systems or similiar